Privacy policy

Privacy Policy

Last Updated: August 23, 2025

This Privacy Policy describes how www.Eurolux.store (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, need more information about our privacy practices, or would like to make a complaint, please contact us at:

Eurolux Kitchen, Bath, Floor & More
📧 Email: Info@Eurolux.store📍 Address: 4034 Veterans Highway #C, Levittown, PA 19056
📞 Phone: 267-580-9878, 267-969-2215

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your purchases. We may also collect information if you contact us for customer support.

We define “Personal Information” as any data that can identify you as an individual. Below is an overview of what we collect, how, and why:

Device Information

  • Purpose of collection: To display the Site properly and to analyze usage for improvements.

  • Source: Automatically collected using cookies, log files, web beacons, tags, and pixels.

  • Disclosure: Shared with our processor Shopify.

  • Examples: Browser type, IP address, time zone, cookie data, pages/products viewed, search terms, interactions with the Site.

Order Information

  • Purpose of collection: To fulfill orders, process payments, arrange shipping, send invoices and confirmations, screen for fraud, and provide customer communication.

  • Source: Collected directly from you.

  • Disclosure: Shared with Shopify, and third-party services such as payment processors, shipping carriers, and fulfillment partners.

  • Examples: Name, billing/shipping address, payment details (credit card numbers, ACH info), email, phone number.

Customer Support Information

  • Purpose of collection: To provide assistance and resolve issues.

  • Source: Collected directly from you.

  • Disclosure: May be shared with service providers assisting in support.

  • Examples: Contact details, support request history.

Minors

The Site is not intended for individuals under 18 years of age. We do not knowingly collect data from children. If you are a parent/guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your information with trusted partners to operate our business and fulfill our obligations. For example:

  • Shopify powers our online store. Read Shopify’s privacy practices here: https://www.shopify.com/legal/privacy.

  • Compliance with law: We may disclose information to comply with laws, respond to lawful requests (subpoenas, warrants), or protect our rights.

Behavioural Advertising

We use your Personal Information for targeted advertising and marketing purposes, including:

  • Google Analytics: Helps us understand customer behavior. More here: Google Privacy. Opt-out: Google Analytics Opt-Out.

  • Advertising partners: We share usage and purchase data with platforms for tailored ads.

  • Shopify Audiences: We may share purchase and email data to show relevant offers across other Shopify merchants.

For more about targeted ads, visit: NAI – How It Works.

Opt-out of targeted ads here:

Or globally via the Digital Advertising Alliance.

Using Personal Information

We use Personal Information to:

  • Offer and sell products.

  • Process payments.

  • Deliver orders.

  • Provide customer service.

  • Keep you informed about promotions and updates.

Lawful Basis for Processing (GDPR – EU/EEA Residents)

If you reside in the European Economic Area (EEA), we process your Personal Information based on:

  • Your consent.

  • Performance of a contract.

  • Legal obligations.

  • Protection of vital interests.

  • Public interest tasks.

  • Legitimate business interests that don’t override your rights.

Retention

We retain your Personal Information for as long as necessary to fulfill our obligations, unless you request erasure.

Automated Decision-Making

We do not engage in fully automated decision-making that has legal or significant effects on customers.

Shopify may use limited automated processes to reduce fraud (temporary IP or card blacklists).

Selling Personal Information

We do not sell customer data.

Your Rights

GDPR (EU/EEA Residents)

You have the right to:

  • Access the Personal Information we hold.

  • Request correction, updates, or erasure.

  • Port your data to another service.

Data may be processed in Ireland, Canada, or the U.S. For details, see Shopify’s GDPR Whitepaper: Shopify GDPR.

CCPA (California Residents)

You have the right to:

  • Request access to your data (“Right to Know”).

  • Request corrections or deletion.

  • Request data portability.

  • Appoint an authorized agent to make requests on your behalf.

Submit requests via the contact details above.

Cookies

We use cookies to improve your browsing experience, remember preferences, and analyze usage.

Types of cookies include:

  • Functional (site operation, checkout).

  • Performance (analytics, marketing).

  • Advertising (personalized promotions).

  • Social Media/Content.

A detailed list of Shopify cookies is available here: Shopify Cookie Policy.

You can manage cookies in your browser settings. Blocking cookies may affect site functionality.

Do Not Track

We do not alter our practices in response to “Do Not Track” signals due to a lack of consistent standards.

Changes

We may update this Privacy Policy to reflect changes to practices, operations, or legal requirements. Please review this page periodically for updates.

Complaints

If you wish to file a complaint, contact us via the details above.

If unsatisfied, you may lodge a complaint with your local Data Protection Authority. For the UK, visit: ICO Complaints.